TERMS AND CONDITIONS

This "Xtreme Games" Activation (hereinafter referred to as the "Campaign") is organized by Hero MotoCorp Limited, having its registered office at The Grand Plaza, Plot No. 2, Nelson Mandela Road, Vasant Kunj - Phase -II, New Delhi - 110070, India ("Hero MotoCorp"). The Campaign is designed to provide participants with an interactive and immersive experience featuring Hero motorcycles under the brand XTREME. The Campaign utilizes artificial intelligence technology ("AI Tool") to generate customized content incorporating user inputs.

Your participation in this Campaign is contingent upon your acceptance of these Terms and Conditions ("T&Cs"). Please read and understand these T&Cs before participating. By participating in the Campaign, you agree to be bound by these T&Cs.

For the purposes of these T&Cs, "You" or "Your" refers to any natural person who is eligible to participate, and "We", "Us", and "Our" refer to Hero MotoCorp.

 

1. PURPOSE AND PROCESS

1.1 The purpose of the Campaign is to provide an engaging experience for participants to interact with Hero motorcycles through AI-generated content.

1.2 The Campaign allows participants to input their choices, preferences, and other information to generate personalized content using the AI Tool.

1.3 The Campaign may include activities such as digital interactions, contests, giveaways, or other promotional engagements.

1.4 This Campaign  is only limited to audience who have received an exclusive invite to participate in the ‘Xtreme Games’ on the official WhatsApp Bot of Hero MotoCorp

1.5 The T&C are built exclusively for the ‘Xtreme Games’ which consist of multiple rounds that will be held between 29 / 3 / 2025 until 30 / 6 / 2025.

1.6. Participation in all the rounds is mandatory as per the instructions for each round. The winners will be chosen basis a combination of highest scores and lowest time recorded as part of the consolidated score from all the rounds.

1.7 The winning results of the Campaign, including any rewards or recognitions, will be communicated through official Hero MotoCorp channels. Also, respective winner(s) will be communicated  by 31 / 7 / 2025 via official WhatsApp Bot of Hero MotoCorp.

1.8 The Campaign is intended solely for promotional and entertainment purposes and does not constitute an offer, contract, or guarantee of any kind.

 

2. ELIGIBILITY

2.1 To participate in the Campaign, You must:
   (a) Be legally competent to enter into a binding contract under the applicable laws of India.
   (b) Meet any additional eligibility requirements specified by Hero MotoCorp.

2.2 Minors (individuals below the legal age of majority) must obtain parental or guardian consent before participating.

2.3 Employees, agents, and representatives of Hero MotoCorp, its affiliates, subsidiaries, and advertising agencies, along with their immediate family members, are not eligible to participate.

2.4 Participation in this Campaign is entirely free of charge. No purchase, payment, or financial commitment is required to enter or participate. Any communication suggesting otherwise should be disregarded, and participants are encouraged to report such instances to Hero MotoCorp.

2.5 Hero MotoCorp reserves the right to exclude or disqualify any participant on the following grounds:
   (a) Misconduct, fraud, or bad faith.
   (b) Tampering with the entry process.
   (c) Violating these T&Cs.
   (d) Engaging in offensive, disruptive, or unlawful behavior.
   (e) Any other reason deemed fit by Hero MotoCorp.

 

3. PARTICIPATION GUIDELINES

3.1 Participants must follow all instructions provided for the Campaign, including registration, content submission, and interaction with the AI Tool.

3.2 Any submission that contains offensive, defamatory, illegal, or inappropriate content will be disqualified.

3.3 Hero MotoCorp reserves the right to modify, reject, or remove any participant’s content at its sole discretion.

3.4 Participants shall not engage in unfair practices, including but not limited to spamming, cheating, or using automated systems for participation.

 

4. WINNERS & REWARDS

4.1 Winners will be announced through official Hero MotoCorp channels within the specified time frame mentioned in the Campaign details. Winners are calculated in a completely unbiased non-human-led intervention, those who have answered in the least amount of time with the maximum points. All participant inputs are securely recorded and time-stamped to ensure a fair winner selection process.

4.2 Rewards may include merchandise, digital recognition, vouchers, or other incentives, as determined by Hero MotoCorp.

4.3 If a winner fails to claim their reward within the stipulated time, the same shall be transferred to the second best scorer as per sole discretion of Hero MotoCorp..

4.4 Rewards are non-transferable and cannot be exchanged for cash or any other benefits.

4.5 The selection process will be final and binding, and no appeals or reconsiderations will be entertained.

 

5. LIMITATION OF LIABILITY

5.1 Hero MotoCorp will not be responsible for:
   (a) SPAM messages, undelivered notifications, or connectivity failures.
   (b) Lost, incomplete, or erroneous inputs.
   (c) Technical malfunctions, software failures, or AI Tool errors.
   (d) Unauthorized access, hacking, or data breaches.
   (e) Any injury, damage, or loss incurred due to participation.

5.2 Any attempt to tamper with the AI Tool, manipulate the Campaign, or engage in fraudulent activity will result in immediate disqualification and may lead to legal action. Hero MotoCorp reserves the right to claim damages for any losses incurred due to such actions.

5.3 Hero MotoCorp shall not be liable for network failures, device incompatibilities, or any technical issues preventing participation.

 

6 INTELLECTUAL PROPERTY RIGHTS

6.1 Participants acknowledge that they do not own any intellectual property rights over the content generated during the Campaign.

6.2 Hero MotoCorp retains full ownership of all AI-generated content and reserves the right to use, reproduce, and distribute such content in any medium.

6.3 Unauthorized use of Hero MotoCorp’s trademarks, logos, or brand elements is strictly prohibited.

 

7. PERSONAL INFORMATION & DATA PRIVACY

7.1 Hero MotoCorp may collect, store, and process personal information, including but not limited to name, contact details, and images, for the purposes of this Campaign.

7.2 By participating, You consent to Hero MotoCorp’s Privacy Policy, which can be accessed here.

7.3 Hero MotoCorp takes reasonable steps to secure personal data but cannot guarantee complete protection against unauthorized access.

7.4 Personal information may be retained as required by applicable laws and legitimate business purposes. Hero MotoCorp will not share your data with third parties except as necessary for Campaign execution and legal compliance.

 

8. FORCE MAJEURE

8.1 This Campaign is subject to force majeure events, including but not limited to natural disasters, epidemic/pandemic, technical failures, government actions, and any circumstances beyond the control of Hero MotoCorp.

8.2 Hero MotoCorp shall not be liable for any delays, losses, or adverse impacts caused by such events.

 

9. DISPUTE RESOLUTION

9.1 In case of any dispute regarding the Campaign, participants agree to first attempt to resolve the issue amicably by contacting _________Hero MotoCorp at The Grand Plaza, Plot No. 2, Nelson Mandela Road, Vasant Kunj - Phase -II, New Delhi - 110070, India.

9.2 Any disputes arising out of or related to this Campaign shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

 

10. GENERAL TERMS

10.1 This Campaign is conducted on a "best effort" basis. Participation is voluntary and at your own risk.

10.2 Hero MotoCorp’s decisions regarding the Campaign are final and binding.

10.3 Hero MotoCorp is not responsible for costs incurred by participants during participation.

10.4 If dissatisfied with the Campaign, participants may choose not to participate. No claims shall be entertained in this regard.11.5 Hero MotoCorp reserves the right to modify these T&Cs & rewards at any time without prior notice. Any changes will be communicated via official channels. Continued participation after such modifications constitutes acceptance of the revised T&Cs.

 

11. ANTIBRIBERY & ETHICAL CONDUCT

11.1 Participants shall not offer, give, solicit, or receive any form of bribe, kickback, or other illicit advantage in connection with this Campaign. Hero MotoCorp maintains a zero-tolerance policy toward bribery and corruption, and any participant found violating this policy will be disqualified and may face legal consequences.

By participating in the Campaign, You acknowledge that You have read, understood, and agree to abide by these Terms & Conditions.